Frequently asked questions
Buying, selling, accounts, and what to do when something looks wrong.
Buying a car
New-car prices are ex-showroom unless a page says otherwise, because on-road price depends on your RTO, road tax and insurance choice. Use the on-road price calculator with your city selected to get the number you will actually pay.
We update them from manufacturer and dealer sources, but they change often and vary by city and variant. Treat every figure here as indicative and confirm it with the dealer before you pay anything.
No. We publish listings and vehicle data and pass your enquiry to the dealer or seller. The transaction is between you and them, and we are not a party to it.
Up to four. You can start a comparison from any car page and add the rest as you browse.
Selling a car
Listing a car as an individual seller is free. Paid boosts that lift a listing in search results are optional, and dealers are on separate commercial terms.
Real photographs of the actual car in daylight, honest kilometres and service history, and a price in line with comparable listings in your city. The resale-value calculator is a reasonable starting point for that price.
Only buyers who send an enquiry on your listing. It is not shown publicly on the listing page.
Open the listing under My Cars in your account and mark it sold. That removes it from search and stops further enquiries.
Account and data
No. Browsing, comparing and the calculators are all open. An account is needed to save cars, list one, or contact a seller.
Write to privacy@motor91.com from your registered email and we will delete the account and its data, subject to records we are required to retain.
Owner reviews come from signed-in users and expert reviews are written by our editorial team. Neither is influenced by advertising — that commitment is written down in our corporate policies.
Something is wrong
Send the page URL and the figure you expected to feedback@motor91.com. Corrections are verified against the manufacturer or seller before we change anything.
Report it at report@motor91.com with the listing URL. Listings with a credible fraud report are suspended while they are checked, not after.
Still stuck?
If the answer is not here, the support team would rather hear the question than have you guess at it.