Claim Assistance
A practical checklist for motor claims — informational guidance, not a live claim filing system.
What to do after an accident
Prioritise safety, document the scene, exchange details, and intimate your insurer promptly.
Claim process
Intimate → documents → inspection → repair → settlement, subject to policy terms.
Documents required
Policy copy, RC, driving licence, photos, claim form, and FIR when applicable.
Inspection
A surveyor or insurer partner may inspect damage before approving repairs.
Repair
Cashless network garages can simplify billing; reimbursement routes need invoices.
Settlement
Insurers settle as per assessment, IDV limits, deductibles and exclusions.
Start Claim Assistance
Sign in to generate a personalised checklist. No claim is filed with an insurer.
Common questions
No. Claim assistance here is informational only. No claim status is tracked against an insurer.
Browsing claim guidance is public. Starting the assistance checklist requires sign-in with email/phone and password.
Follow your insurer’s checklist. Requirements vary by incident type and policy terms.